EMail Flame War Activity

This case study describes an e-mail flame war. Discussion questions guide students to identify why each participant acted as they did and at which stages the flame war could have been diffused. Attribution for the case study goes to Les Perelman, and attribution for the discussion questions goes to Susan Ruff.

Files in this media folder:





Please Click "Preview" to view individual files.

License: CC BY-NC-SA Page content licensed by Les Perelman under the license:
CC BY-NC-SA (Attribution-NonCommercial-ShareAlike)